Tickets

Tickets are on-sale via Ticketmaster. Any purchase of ticket requires a Ticketmaster account. You can easily register your account while purchasing a ticket. The ticket will be sent to the e-mail address registered on the Ticketmaster account. You can also download the ticket as an PDF-file or download the Ticketmaster app for easy access to the ticket. If there are changes in details such as the time when the doors open, these changes will be updated on the ticket when you log in to your Ticketmaster account via the app or online. It is important to note that the changes will not be reflected on tickets that have already been downloaded or printed before the changes were made.

The ticket can only be scanned once. If you suspect that the ticket has been stolen and someone else is going to use it, we recommend arriving early. If you cannot find/have not received the email with the ticket, we ask you to log into your Ticketmaster account. If you cannot find it there, we ask you to check if the purchase has gone through on your online banking or contact Ticketmaster directly. It may take up to 15 minutes for the tickets to be sent via email after purchase.

Gift card

You can purchase gift cards for our events here.

The gift card can be used for all events at Rockefeller, John Dee, and Sentrum Scene. The gift card is an e-gift card that will be sent to the recipient via email at the desired time. If you wish to print the gift card, you can choose to send the gift card to your own email.

VIP packages

If you have purchased a VIP package, detailed information will be emailed to the address provided at the time of purchase. Please note that this information may be sent as late as one day before the show. If you cannot find the email, please check your spam folder.

Ticket Fee

A ticket fee is added in addition to the stated ticket price at our website. An expedition fee per order may also apply. Purchased tickets are non-refundable.

Ticketmaster resale

If you can no longer use your tickets, you can put them up for sale at Ticketmaster Resale. In order to sell your tickets via Resale you need to hold a bank account in Norway, or another country supported by Ticketmaster’s payment provider. Read more here.

Ticket Transfer

Ticket Transfer lets you send tickets to friends before the event, straight from your Ticketmaster account to theirs. Ticket Transfer is intended for transferring tickets to friends and family; you should only use this feature with people you know and trust. Ticket Transfer should not be used in connection with the resale of tickets. Read more here.

Terms and Conditions

When you purchase tickets for our events through Ticketmaster, you also accept our terms and conditions.

Auditorium AS (Rockefeller / John Dee / Sentrum Scene) terms:

Purchased tickets are non-refundable. Refunds are only available for canceled or rescheduled events; in such cases, ticket buyers will receive information via email on how to request a refund. Changes to support artists do not qualify for a refund. Any consequential damages resulting from a canceled or rescheduled event will not be refunded. Different rules apply in cases of force majeure, as per Ticketmaster's purchase terms.

We ask all attendees to familiarize themselves with the information about the event before arrival, including age restrictions, times, seating and standing options, etc., by clicking on each individual event for details, as well as practical information on our website

- Age Restrictions: We have an age limit of 18 for all events unless otherwise specified in the program. Some events have a 20 year age limit. To enter events with an 18-year or 20-year age limit, individuals must be 18 years / 20 years or older and carry valid identification. We do not have a guardianship arrangement, so being accompanied by individuals over 18, even if they are parents or guardians, does not permit entry. There are no exceptions to this rule.

At events with an 18-year or 20-year age limit, identification is mandatory. Identification will be checked for all attendees assumed to be under 25. Valid identification includes a physical national ID card, passport, physical driver's license, or a photo ID bank card. Digital identification or photo of identification is not valid identification. The photo on the ID must be easily identifiable as the user's.

Misuse of identification (fake or using someone else's ID) will be reported to the police, and the identification will be confiscated. Guests with questionable identification may expect to be denied entry at the door. Please have your identification ready for inspection upon arrival at the concert venue.

- Alcohol awareness / Substance abuse: The Norwegian Alcohol Act regulates the availability of alcohol through the licensing system. Licensees are responsible for ensuring that their licensed activities are carried out in accordance with the law. As licensees, we are strictly obligated to comply with the Alcohol Act. For events with an 18- or 20-year age limit, individuals who are underage will not be granted entry. Guests who are visibly under the influence of alcohol or other substances will be denied entry to our events. In accordance with the Alcohol Act and its regulations, we are required to ensure that guests who are clearly intoxicated leave the premises.

We have a zero-tolerance policy for illegal substances at our venues. The use, possession, or attempt to use illegal drugs will be immediately addressed by our staff or security personnel, and may be reported to the authorities.

To ensure a safe and enjoyable experience for all our guests, we kindly ask everyone to follow Norwegian law and respect our rules and guidelines.

- Safety and Conduct: All guests are expected to follow the concert etiquette rules and behave in a manner that ensures the safety of themselves and others. Any behavior that endangers oneself or others, including violations of Norwegian law, throwing objects, or other irresponsible actions, will result in being denied access to the premises.

- Prohibited Items: Items that may pose a danger or harm to other guests/artists are not allowed. This includes sharp objects such as studs, knives, umbrellas, selfie sticks, etc., which will be confiscated upon entry. E-bike batteries are not allowed inside due to fire hazard. Bringing in alcohol, food, drinks, bottles, and cans is also prohibited. Laser pointers, flashlights, or any other light sources that may disturb other guests or artists are not allowed. Small bags are permitted inside the venue but will be checked upon arrival. Large luggage is not allowed.

- Photography: Photography is prohibited at all our events, and cameras are not allowed, regardless of their size. At most events, attendees are allowed to take photos and/or videos using mobile cameras, provided they consider the artists and other audience members, and limit to not disturb the experience. No flash allowed.

In the event of any violation of these terms, we reserve the right to remove individuals from our events without a refund.

We appreciate your cooperation in helping us maintain a safe and enjoyable environment.